UX DESIGN
CONSULTING

MAXIMIZE WEB APP SUCCESS THROUGH
BEST-IN-CLASS USER EXPERIENCE

UX DESIGN
CONSULTING

MAXIMIZE WEB APP SUCCESS THROUGH
BEST-IN-CLASS USER EXPERIENCE

Our UX design consulting services are focused on optimizing the usability, conversion rates, and overall reputation of your digital products. Using industry-standard best practices, we ensure that every aspect of the user experience is seamless, intuitive, and engaging.

Our UX design consulting services are focused on optimizing the usability, conversion rates, and overall reputation of your digital products. Using industry-standard best practices, we ensure that every aspect of the user experience is seamless, intuitive, and engaging.

HOW TO CREATE
A UX DESIGN STRATEGY

Some common elements of crafting UX design strategy are

1. Defining business and product strategy through stakeholder workshops
2. Establishing differentiation (and learning lessons) through competitive research
3. Building user personas and validating assumptions through extensive user research
4. Deciding on design direction and guide, informed by user research
5. Create a UX roadmap with specific and realistic goals
6. Conducting both structured and unstructured user testing
7. Revising, iterating, finalizing, and iterating some more

We also conduct in-depth primary and secondary research to the root of the problem, and hyper-focus on the most important problems before even considering solutions. By doing so, we can help you create incredible user experiences, uncover new business, save on resources, and increase ROI.

HOW TO CREATE
A UX DESIGN STRATEGY

Some common elements of crafting UX design strategy are

1. Defining business and product strategy through stakeholder workshops

2. Establishing differentiation (and learning lessons) through competitive research

3. Building user personas and validating assumptions through extensive user research

4. Deciding on design direction and guide, informed by user research

5. Create a UX roadmap with specific and realistic goals

6. Conducting both structured and unstructured user testing

7. Revising, iterating, finalizing, and iterating some more

We also conduct in-depth primary and secondary research to the root of the problem, and hyper-focus on the most important problems before even considering solutions. By doing so, we can help you create incredible user experiences, uncover new business, save on resources, and increase ROI.

DELIVERABLES

/01

Usability
Improvements

We review your product to find points of
improvement in usability.
/02

Prioritization
Frameworks

We help you prioritize and strategize which
challenges to tackle first.
/03

Research
Reports

We compile data from primary & secondary
research to guide our process.

/04

Recommended
Actions

We create a list of key recommended action to take
with your product.

UX VS. UI DESIGN

Parsing out the difference may seem tricky, as UX Design and UI
Design are both interdependent and interrelated. Let’s explain:

UX VS. UI DESIGN

Parsing out the difference may seem tricky, as UX Design and UI
Design are both interdependent and interrelated. Let’s explain:

UX DESIGN

1.  Overall, emotional experience with a product
2.   Entails building a solution tailored to your users and their painpoints, and delivering it in an effective and easy-to-use platform
3.  KPIs: task success, task time, conversion rates, NPS, drop-off rate, SUM
4.  Deals with user research, information architecture, accessibility, visual design, UI design, analytics, and content strategy

UI DESIGN

1.  Optimizing the experience of your users interacting with computer systems—one (critical) facet of UX
2.  Entails guiding users by matching their anticipated needs with specific inputs, functionality and feel.
3.  Deals with visual design, information architecture, interaction design
4.  Examples: use of color, icons, buttons, etc. to guide actions, responsive design, typography, information architecture

UX DESIGN

1.  Overall, emotional experience with a product

2.    Entails building a solution tailored to your users and their painpoints, and delivering it in an effective and easy-to-use platform

3.   KPIs: task success, task time, conversion rates, NPS, drop-off rate, SUM

4.   Deals with user research, information architecture, accessibility, visual design, UI design, analytics, and content strategy

UI DESIGN

1.  Optimizing the experience of your users interacting with computer systems—one (critical) facet of UX

2.  Entails guiding users by matching their anticipated needs with specific inputs, functionality and feel.

3.  Deals with visual design, information architecture, interaction design

4.  Examples: use of color, icons, buttons, etc. to guide actions, responsive design, typography, information architecture

HOW TO CONDUCT
UX DESIGN RESEARCH

UX design research is tied to one goal: keeping things user-centered and validating all assumptions. With this in mind, here are some best practices:

At 72DS, we find it especially important to go into research knowing what our critical assumptions are and how we’re going to validate or invalidate them. Every research session we run includes an intentional plan.

So, we approach UX Design Strategy with a ”Lean and Mean” mindset. We don’t mindlessly follow prescriptive methods if they don’t make sense. Instead, we work with our clients to figure out what we’re trying to learn and the fastest, most sensible way to learn it.

During our discovery phase, we obtain primary data through extensive user surveys and interviews. We do this to learn how users feel about the product, industry, competitors. Primary research is essential to having knowledge client competitors do not; we also supplement it with secondary research.

Following our discovery phase, we go into the design phase. In design, we run moderated and unmoderated usability tests to assess task success and time, analyze KPIs, and understand how can iterate on designs before build.

HOW TO CONDUCT
UX DESIGN RESEARCH

UX design research is tied to one goal: keeping things user-centered and validating all assumptions. With this in mind, here are some best practices:

At 72DS, we find it especially important to go into research knowing what our critical assumptions are and how we’re going to validate or invalidate them. Every research session we run includes an intentional plan.

So, we approach UX Design Strategy with a ”Lean and Mean” mindset. We don’t mindlessly follow prescriptive methods if they don’t make sense. Instead, we work with our clients to figure out what we’re trying to learn and the fastest, most sensible way to learn it.

During our discovery phase, we obtain primary data through extensive user surveys and interviews. We do this to learn how users feel about the product, industry, competitors. Primary research is essential to having knowledge client competitors do not; we also supplement it with secondary research.

Following our discovery phase, we go into the design phase. In design, we run moderated and unmoderated usability tests to assess task success and time, analyze KPIs, and understand how can iterate on designs before build.

Check out what else we can do

/01

Product Strategy
Consulting

We prime your digital product for a smooth and
successful launch.
feature scoping • product management • quality assurance • design thinking workshops • root problem analysis • product research • technical project management • backlog grooming
/02

UI/UX
Design

We design beautiful and user-friendly apps and
websites.

site mapping • info architecture • user persona, journey, story mapping • low-, high-fidelity wireframes • design system • branding • interactive prototypes • animation • responsive design
/03

UI Design
Consulting

We mold your website or application with user-
centered design.
design thinking workshops • usability testing • root problem analysis • user research
/04

UX
Research

We find out exactly how to most effectively deliver
your solution.
moderated, unmoderated usability tests• user interviews • persona research • card sorts • surveys • contextual inquiries • secondary research • stakeholder interviews • data analysis
/05

Android App
Development

We develop beautiful, user-tailored Android Apps.
product strategy • UX research • UX/UI design • Kotlin development • Java development • backend development • dashboard development • Play Store submission • automated testing • dev-ops
/06

Custom Software
Development

We build custom software precisely for your needs.
product strategy • code review & audit • technical consulting • frontend development • backend development • automated testing • dev-ops • Ruby on Rails development • Golang development • Node.js development • React.JS development
/07

iOS App
Development

We craft iOS Apps tailor-made for your users.
UX research • UX/UI design • Swift development • backend development • dashboard development • App Store submission • automated testing • dev-ops
/08

Mobile App
Development

We build mobile apps that drive impact.
product strategy • UX research • UX/UI design • iOS development • Android development • cross-platform development • backend development • dashboard development • Play Store submission • App Store submission • automated testing • dev-ops
/09

Web
Development

We create maintainable websites that you can adjust as you grow.
product strategy • UX research • UX/UI design • WordPress development • CMS configuration • Php development • custom plug-in development • web hosting & operations
/10

Native App
Development

We develop user-centered Native Apps for all use cases.
product strategy • UX research • UX/UI design • iOS development • Android development • cross-platform development • backend development • dashboard development • Play Store submission • App Store submission • automated testing • dev-ops
/11

WordPress Website
Development

We develop custom-user related websites.
site mapping • info architecture • user persona, journey, story mapping • low-, high-fidelity wireframes • design system • branding • interactive prototypes • animation • responsive design
GET IN
TOUCH

Let’s develop
something awesome
together.

We help you build beautifully and scale
successfully.